Regarding Pokemon Journey Together

We understand that for those still waiting for their Journey Together preorders the current nationwide delays are an inconvenience. However, this is no excuse for the constant abuse and verbal harassment our staff have become subject to. Our staff have kindly given up their own preorders to ensure that our customers receive theirs first to help get these delays cleared, as soon as possible. The store's order for Journey Together has already been paid in advance and everyone's order is secure at this time, we are simply waiting for the supplier to receive the remainder of the stock. These delays are not the fault of Bad Wolf Gaming or it's staff, the fault lies with the lack of product being printed to meet the clear and growing demand of Pokemon products. We have small regular waves of stock trickling in from multiple suppliers, but there is not enough to fulfil all orders in one go.

Other store currently showing Journey Together products as in stock have likely either relisted cancelled orders or have imported from outside the UK, which we cannot afford to do!

Any impatient customers further exhibiting unnecessary abuse or harassment to our staff will have their order pushed to the back of the queue regardless of their current position as we chronologically fulfil the remainder of outstanding orders.

You Buy, We Plant

Whilst we strive to maintain a carbon neutral buisness and website, we invite you to help us care for the Natural World. To do this, we plant a tree for each individual product you purchase from us.

Keep an eye out for your Tree-mail confirmation when you place an order with us and watch your own forest grow!